An **AI Function** is an entity within the [[Service Delivery (CSDM domain)|Service Delivery domain]] of the [[Common Service Data Model|Common Service Data Model]] (CSDM), a reference architecture developed by [[ServiceNow|ServiceNow]] that provides prescriptive guidance on service-related definitions and data modeling within the ServiceNow AI Platform. An AI Function represents AI [[Software as a service|SaaS]] applications deployed on public cloud platforms that offer scalable, on-demand services for [[Machine learning|machine learning]], data processing, and AI-driven tasks without requiring on-premises infrastructure management. AI Functions are recorded in the cmdb_ci_function_ai table within the [[Configuration management database|CMDB]] and form part of the [[Service Delivery Network|Service Delivery Network]] as a technology workflow component. They provide flexible solutions for organizations leveraging cloud-based AI capabilities and are related to other AI entities within CSDM 5, including [[AI Application (CSDM)|AI Application]] for AI software running on various platforms, and [[Data (AI) Service Instance (CSDM)|Data Service Instance]] for deployed AI and data services. AI Functions support the expanded scope of CSDM 5 to include generative AI capabilities as first-class entities for integration, delivery, and dependency fulfillment across the [[CSDM Service Life Cycle|CSDM Service Life Cycle]].