**IT asset management** (ITAM) is a [[ServiceNow|ServiceNow]] product suite that provides capabilities for managing the life cycle of technology [[Asset|assets]] within the ServiceNow AI Platform, leveraging data from the [[Common Service Data Model|Common Service Data Model]] (CSDM) to track hardware, software, and other IT assets from procurement through disposal. ITAM integrates with the [[Foundation (CSDM domain)|Foundation domain]] through [[Product Model (CSDM)|Product Models]] and [[Life Cycle Stage (CSDM)|Life Cycle]] processes to provide comprehensive asset tracking and management. ITAM encompasses several specialized products including Hardware Asset Management (HAM) for physical assets using the [[Tangible Life Cycle Process (CSDM)|Tangible Life Cycle Process (CSDM)]], Software Asset Management (SAM) for software entitlements and licensing using the [[Intangible Life Cycle Process (CSDM)|Intangible Life Cycle Process (CSDM)]], Operational Technology Asset Management (OTAM) for industrial and [[Operational Technology (CSDM)|Operational Technology (CSDM)]] equipment, and Enterprise Asset Management (EAM) for non-technology assets using [[Enterprise Good Model (CSDM)|Enterprise Good Models]]. These products leverage CSDM product model classes including [[Hardware Model (CSDM)|Hardware Model (CSDM)]], [[Software Model (CSDM)|Software Model (CSDM)]], [[System Component Model (CSDM)|System Component Model (CSDM)]], and [[Software Component Model (CSDM)|Software Component Model (CSDM)]] to track asset details, compatibility, and end-of-life information. With SAM Foundations, the [[Software Component Model (CSDM)|Software Component Model (CSDM)]] can be populated with normalized discovered values. ITAM integrates with [[ServiceNow Discovery|ServiceNow Discovery]] to automatically populate asset data and with [[Software Bill of Materials (CSDM)|SBOM]] for vulnerability management through Software Security Vulnerability Response, supporting asset tracking across the [[CSDM Service Life Cycle|CSDM Service Life Cycle]].