The **Intangible Life Cycle Process** is one of five standardized life cycle processes within the [[Foundation (CSDM domain)|Foundation domain]] of the [[Common Service Data Model|Common Service Data Model]] (CSDM), a reference architecture developed by [[ServiceNow|ServiceNow]] that provides prescriptive guidance on service-related definitions and data modeling within the ServiceNow AI Platform. This process defines the [[Life Cycle Stage (CSDM)|Life Cycle Stages]] and [[Life Cycle Stage Status (CSDM)|Life Cycle Stage Statuses]] used to manage intangible or logical [[Asset|assets]] and [[Configuration item|CIs]] such as software, with stages and statuses visible only on logical-related tables in Asset and [[Configuration management database|CMDB]]. The Intangible Life Cycle Process comprises eight stages: Ideation (on [[Product Model (CSDM)|Product Model (CSDM)]]), Purchase, Design, Inventory, Deploy, Operational, End of Operation, and End of Life. The Ideation stage includes Under Evaluation (software being assessed) and Pilot (limited deployment for testing). Purchase includes On Order and Pre-Allocated. Design includes Chartered, Design, and Build statuses. Inventory includes Available, Pre-Allocated, and Legal Hold. Deploy includes Test status. Operational includes Pending Fulfillment, In Use (default status when discovered), In Maintenance, End of Support, and Pending Retirement. End of Operation includes On Hold for halted operational use such as suspended services or paused subscriptions. End of Life includes Retired and Obsolete. These standardized values support consistent tracking of software and logical assets through their life cycle across the [[CSDM Service Life Cycle|CSDM Service Life Cycle]]. ![[inangible-life-cycle-process.png]]