A **Product Owner** is a persona identified within the [[Common Service Data Model|Common Service Data Model]] (CSDM), a reference architecture developed by [[ServiceNow|ServiceNow]] that provides prescriptive guidance on service-related definitions and data modeling within the ServiceNow AI Platform. The Product Owner operates primarily within the [[Ideation & Strategy (CSDM domain)|Ideation & Strategy domain]] and the [[Foundation (CSDM domain)|Foundation domain]], responsible for managing product-related entities including [[Product Idea (CSDM)|product ideas]], [[Product Model (CSDM)|product models]], and [[Product Feature (CSDM)|product features]] that define what an organization develops, sells, or consumes. Within the Ideation & Strategy domain, the Product Owner captures and curates [[Product Idea (CSDM)|product ideas]] that can be promoted into demand, projects, epics, or stories, and works with [[Planning Item (CSDM)|planning items]] aligned to [[Goal (CSDM)|goals]] and [[Target (CSDM)|targets]]. In the Foundation domain, the Product Owner manages [[Product Model (CSDM)|product models]] across the ten base types including [[Application Model (CSDM)|Application Model]], [[System Component Model (CSDM)|System Component Model]], [[Service Model (CSDM)|Service Model]], [[Hardware Model (CSDM)|Hardware Model]], and others, establishing product ownership, life cycle status, compatibility, and end-of-life details. The Product Owner also works with [[Product Feature (CSDM)|product features]] that represent what a product does, connecting through enhancements to stories, code, testing, and other development activities as part of Digital Product Release (DPR).