**Service Portfolio Management** (SPM) is a [[ServiceNow|ServiceNow]] product that provides capabilities for managing the portfolio of [[Business Service (CSDM)|business services]] and [[Technology Management Service (CSDM)|technology management services]] within the ServiceNow AI Platform. SPM leverages tables from the [[Service Consumption (CSDM domain)|Service Consumption domain]] of the [[Common Service Data Model|Common Service Data Model]] (CSDM) to enable organizations to define, categorize, and manage services through their life cycle while tracking service commitments, offerings, and subscriptions. SPM uses [[Business Service Offering (CSDM)|Business Service Offerings]] as the starting point for configuration, with offerings consisting of one or more service commitments that define service levels in terms of availability, scope, pricing, and other factors. The product provides the Service Owner Workspace where service owners can monitor [[Service Portfolio (CSDM)|service portfolios]] and gain understanding of service-related information including service trends, improvement initiatives, performance, and outage monitoring. Beginning with the Rome release, [[Technology Management Service (CSDM)|Technology Management Services]] can also be managed within the Service Portfolio, allowing for a complete hierarchy of both technical and business services. SPM integrates with [[Strategic Portfolio Management (ServiceNow)|Strategic Portfolio Management]] for aligning services to [[Goal|goals]] and [[Strategic Priority (CSDM)|strategic priorities]], and with [[Enterprise Architecture (ServiceNow)|Enterprise Architecture]] for rationalization of services against [[Business Capability (CSDM)|business capabilities]]. Service offerings may be requested through the Request Catalog and can identify subscribers by user, company, location, department, and group for ITSM+ capabilities.