The **Tangible Life Cycle Process** is one of five standardized life cycle processes within the [[Foundation (CSDM domain)|Foundation domain]] of the [[Common Service Data Model|Common Service Data Model]] (CSDM), a reference architecture developed by [[ServiceNow|ServiceNow]] that provides prescriptive guidance on service-related definitions and data modeling within the ServiceNow AI Platform. This process defines the [[Life Cycle Stage (CSDM)|Life Cycle Stages]] and [[Life Cycle Stage Status (CSDM)|Life Cycle Stage Statuses]] used to manage tangible or physical [[Asset|assets]] and [[Configuration item|CIs]] such as hardware, with stages and statuses visible only on tangible-related tables in Asset and [[Configuration management database|CMDB]].
The Tangible Life Cycle Process comprises nine stages: Ideation (on [[Product Model (CSDM)|Product Model (CSDM)]]), Purchase, Inventory, Deploy, Operational, Defective, Missing, End of Operation, and End of Life. The Ideation stage includes Under Evaluation and Pilot statuses. Purchase includes On Order and Pre-Allocated. Inventory includes Available, Reserved, Pre-Allocated, Pending Repair, Legal Hold, and Quarantine. Deploy includes In Stock, Reserved, Pending Transfer, In Transit, and Test. Operational includes Pending Fulfillment, In Use (default when discovered), In Maintenance, End of Support, and Pending Retirement. Defective includes In Stock and In Transit. Missing includes Lost and Stolen. End of Operation includes In Transit, Pending Certificate, Pending Disposal, Pending Donation, Pending Evaluation, Pending Resale, Pending Return, and On Hold. End of Life includes Obsolete, Retired, Disposed, Donated, Sold, RMA, Vendor Credit, Buy-out, Lease Return, and Cancelled.